About Our Resources

Our group has been developing resource for years to help our instruction of students, residents, practicing clinicians and faculty. We make these resources available to other faculty at charges that cover some expenses.

Stimulus Video Interviews and Modules:  We first developed a set of trigger tapes that encourage a description and discussion of the core skills of patient-centered communications. More recently we have incorporated the trigger tapes above into digital, CD-ROM based communications instructional modules on all of the Core Patient Centered Communications Skills.

We have found that this media allows learners to proceed on their own pace and in fact is inherently more interactive, as the modules require each learner to make certain decisions in communications (in response to the trigger tapes), and the learner then receives immediate feedback. The content of the module may be edited by your faculty. For a demonstration of the Core Skills Modules and to see an example, click on "Core Skills Modules"

Scenarios for Standardized Patients:
Practice with the core skills is essential for mastery. Like many others we find that using scenarios specifically designed to provide opportunity to demonstrate core skills proficiency is essential for baseline, formative and summative evaluations. We have developed over 25 scenarios that are carefully designed to emphasize: Rapport Building, Agenda Setting, Information Management, Active Listening (clues scripted into cases), Addressing Feelings, and Reaching Common Ground.  Practice with these scenarios is the center of instruction with students and a useful and important part of resident instruction. To see the range of the scenarios and to view how they are constructed, click on "Standardized Patient Scenarios"

Communications Assessment using “The Common Ground Assessment Instrument” This validated assessment instrument is tied to the “Patient Centered Model”; to the content of the teaching modules and to the individual scenarios. For example the case specific clues are written into the assessment instrument so faculty or other raters (SPs or others) can easily assess whether the interviewer uses active listening, or addresses the feelings that are built into the case. Click on "Communications Assessment" to view the instrument, references, and other related materials.

Integrated OSCEs - Addressing the ACGME core clinical competencies represents a serious challenge. We have been using Integrated OSCEs to assess ALL of the competencies with our three residencies. We currently have five different, multi-stationed, cases that address everything from communications to ethic, history taking, differential diagnosis, evidence based medicine. Click "Integrated OSCE" if you would like to view a PowerPoint describing the elements of the Integrated OSCE. To discuss your needs and interests in using these integrated clinical cases contact Forrest Lang E-mail

*~  Ordering Information  ~*

We are not currently set up to take orders over the internet.  If you are interested in purchasing some of these materials, please be in contact with Vanessa Guinn, guinn@etsu.edu

We no longer make available videos alone.  The videos we have and use are embedded into our Common Ground Communication Modules.  The videos are extractable by simply “exploring” the module and copying any desired video. 

The Works - The easiest way to purchase all of the available materials is to ask for

“The Works” (Cost=$ 195. plus $9 shipping payable by check only) which includes:

·        Communication Modules with embedded video interviews and trigger videos.  This is only available on CD-ROM.  Videos in Windows Media Player

·        All Scenarios

·        Guidelines for Using Common Ground Rating Forms)

Scenarios alone: minimum order is 3 scenarios: $25
(includes Standardized Patient Manual, and Each additional scenario $5.)

Modules alone: $25. Per module. $150.for all. Modules include:

• Rapport Building
• Agenda Setting
• Information Management
• Active Listening (clues scripted into cases)
• Addressing Feelings (feelings built into cases)
• Closing the Interview
• Reaching Common Ground
• Family Interviewing
• Domestic Violence Scenarios
• Breaking Bad News Scenarios
   

Orders are processed upon receipt of check

 
If you are interested in the CD-ROM based modules contact:

Ms. Vanessa Lee Guinn,@etsu.edu  (423) 439-5828 or 1-800- 833-1186.

Send Checks payable to ETSU and forward to:

 

Vanessa Guinn

Department of Family Medicine

Box 70621

East Tennessee State University

Johnson City TN 37614.
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